
WHAT I DO
As a seasoned business and IT leader with 20+ years of experience in the commercial and Federal markets, I bring a unique blend of skills in business strategy, business and IT operations management, and technology implementation, and I enable companies to deliver exceptional results and fuel sustainable growth.
Strategy & Operations Executive
Fractional COO
Healthcare | Technology | Government
Leadership Style: Builder
Companies often enlist the services of a dedicated Strategy & Operations Executive/COO/CSO/VP of Operations when they reach a turning point that demands a specialized skill set for resolution - be it preparing for accelerated growth, navigating an immediate pivot, or operating within a complex/regulated business landscape. As an accomplished business operations leader, I partner cross-functionally to drive operational scale and efficiency in a way that promotes company culture and vision. My responsibilities include:
OPERATIONS MANAGEMENT
Drive process improvements to achieve outstanding operational performance. Identify opportunities for cross-pollination and/or resource sharing.
POLICIES & PROCEDURES
Work with Department Heads and General Counsel to define and deploy policies and operating procedures, in compliance with federal and state regulations.
STAFF MANAGEMENT
Build and oversee high-performing teams, including employee selection, retention, engagement, and professional development.
STRATEGY DEVELOPMENT
Assist in developing the company's expansion/pivoting strategy, and align operational strategies with the company's overall vision and goals.
PERFORMANCE MEASUREMENT
Recommend OKRs/KPIs. Track and report performance metrics. Evaluate and improve company/team/project performance.
FINANCIAL MANAGEMENT
Manage P&L portfolios to meet profit and revenue targets while ensuring customer satisfaction. Support M&A initiatives.
STRATEGIC HIRING
Assist in evaluating and hiring other executive and senior staff.
CAPTURE & PROPOSALS
Provide opportunity capture and proposal management and development support for Federal and commercial procurements.